Testimonial: Driving Efficiency and Innovation: Exceptional Collaboration by Pedro Palma

❝The most positive aspect of our collaboration was your ability to understand the specific needs of the hospitality sector and implement effective and creative solutions. You didn’t just focus on implementation; you consistently recommended best practices and out-of-the-box ideas. You demonstrated exceptional commitment to the success of the project, tackling challenges as if you were an integral part of our team. Your availability and constant communication stood out as major strengths.

Your services significantly helped us optimise the processes of our Sales and Reservations teams. Thanks to the implementation of a B2B CRM, our sales team no longer spends time creating and maintaining complex reports, which are now generated automatically. This has allowed the teams to focus on engaging with potential clients instead of performing administrative tasks. Additionally, the reservations process has become much more structured and efficient. We’ve been able to increase visibility into the sales pipeline, easily track the reasons for lost proposals, and calculate conversion rates effortlessly. These improvements have freed up valuable time, enabling us to prioritise customer service.❞